Helping older adults stay safe online is a team effort. This page offers tips and tools for family members and caregivers who want to protect their loved ones from scams and digital threats.
Conversation Starters
Not sure how to talk about online safety? Here are a few ways to begin:
- “Have you ever gotten any strange emails or texts lately?”
- “Let’s look at your email settings together to make sure everything’s secure.”
- “Would you like me to help you set up stronger passwords?”
Tips for Caregivers
- Encourage your loved one to ask questions if something feels off.
- Offer to review their emails or messages together each week.
- Help them update their devices and apps regularly.
- Use privacy settings on social media and keep personal info private.
How to Report and Support
If your loved one has been scammed or targeted, stay calm and supportive.
- Report the scam to appropriate authorities (FTC, local police, etc.).
- Help them contact their bank if money was involved.
- Reassure them — remind them it happens to many people, and it’s not their fault.
- Bookmark trusted cybersecurity websites like this one for future help.